Customer Service
We have a strong sense of urgency and focus to provide strong , tangible results for all the projects of our customers.
SERVICORP has highly trained and experienced resources to develop customer service oriented procedures according to the needs and requirements of each of our clients.
Our entire organization works for and with the client –always motivated by a set of strong core values.
Some main points of our service line include: creation of scripts, process definition and costumized reporting service.
Services
Calls Inbound/Outbound
We offer service calls using our CRM systems outbound and inbound with predictive calling system.
Fidelity Calls
We propose service strategies to achieve customer loyalty.
WEB CHAT
We provide ONLINE LIVE CHAT SOFTWARE and chat service operators to respond to inquiries and concerns from customers.
Social Media Community Managers
We offer the specific operators for the management of social networks like Facebook & Twitter.
Database update
Management support for DDBB update for customer data (Law 8204 applicable in Costa Rica)
Which is your role?
FINANCE
Having extensive experience in outsourcing services, enables us to improve the profitability and reduce costs, this drives us to provide efficient solutions, which are flexible and easy to implement.
Customer Service Manager
Our services impact directly time and motion in your company. We maintain a long term relationship of trust and value with our clients, we offer a high quality solutions, advice and services.
